JaneRitz Privacy Policy

Last Updated: July 2026

Welcome to the JaneRitz Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information whenever you visit our website, create an account, place an order or contact our customer support team.

JaneRitz is a UK-based online lifestyle store offering carefully curated jewellery, gifts, home décor, casual essentials, children’s products and selected accessories for dogs. As part of providing our products and services, we collect and process certain personal information to deliver a safe, secure and enjoyable shopping experience.

This Privacy Policy explains:

  • What personal information do we collect
  • How we use your information
  • How we protect your data
  • When we share information with trusted service providers
  • Your privacy rights under UK data protection law

JaneRitz is committed to handling your personal information fairly, transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

By using the JaneRitz website, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

JaneRitz is a UK online lifestyle and gift store offering carefully curated collections of jewellery, gifts, home décor, casual essentials, children’s products and selected accessories for dogs.

For the purposes of UK data protection legislation, JaneRitz is the Data Controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details provided at the end of this page.

Personal Information We Collect

Depending on how you use the JaneRitz website, we may collect the following categories of personal information.

Personal Details

We may collect:

  • Full name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number

Order Information

When you place an order with JaneRitz, we collect information necessary to process and fulfil your purchase, including:

  • Products ordered
  • Order value
  • Delivery preferences
  • Payment status
  • Order history

For your protection, JaneRitz does not store your complete payment card details. All payments are processed securely by trusted third-party payment providers.

Account Information

If you create a JaneRitz customer account, we may store:

  • Username
  • Encrypted password
  • Saved delivery addresses
  • Order history

Technical Information

When you browse our website, we may automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar technologies

How JaneRitz Uses Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver products to your chosen address
  • Process secure payments
  • Provide customer service and support
  • Respond to enquiries
  • Improve our website and shopping experience
  • Detect and prevent fraud
  • Maintain business and financial records
  • Comply with legal obligations
  • Send important order confirmations and delivery updates

Where you have provided your consent, we may also send you marketing emails about JaneRitz products, new collections, promotions and special offers. You can unsubscribe at any time.

Legal Basis for Processing Personal Information

JaneRitz processes personal information only where we have a lawful basis to do so.

These lawful bases include:

  • Performing a contract with you
  • Meeting our legal obligations
  • Our legitimate business interests
  • Your consent, where required

Cookies and Website Technologies

JaneRitz uses cookies and similar technologies to improve your browsing experience and enhance website functionality.

Cookies help us:

  • Remember your preferences
  • Keep your shopping basket active
  • Improve website performance
  • Analyse visitor’s behaviour
  • Strengthening website security

You can manage or disable cookies through your browser settings. However, some website features may not function correctly if certain cookies are disabled.

Please read our Cookie Policy for more information.

Marketing Communications

If you subscribe to JaneRitz marketing communications, we may occasionally send you:

  • New product launches
  • Seasonal collections
  • Exclusive promotions
  • Gift inspiration
  • Special JaneRitz offers

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting our customer support team.

Sharing Your Personal Information

JaneRitz never sells or rents your personal information.

Where necessary, we may share limited information with trusted third-party providers, including:

  • Secure payment processors
  • Delivery and courier services
  • Website hosting providers
  • IT support providers
  • Professional advisers
  • Government authorities were required by law

These organization’s process your information only where necessary to provide services to JaneRitz and are expected to protect your personal information appropriately.

International Transfers

Some of our trusted service providers may process personal information outside the United Kingdom.

Where this occurs, JaneRitz takes appropriate safeguards to ensure your personal information remains protected in accordance with UK GDPR and applicable data protection legislation.

How Long We Keep Your Information

JaneRitz keeps personal information only for as reasonably necessary to:

  • Provide our products and services
  • Meet legal, tax and accounting obligations
  • Resolve disputes
  • Enforce our terms
  • Protect our legitimate business interests

When personal information is no longer required, it is securely deleted or anonymised where appropriate.

Protecting Your Personal Information

JaneRitz uses appropriate technical and organisational security measures designed to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

Although no website or internet transmission can be completely secure, we continually review and improve our security measures to safeguard customer information.

Your Privacy Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request a copy of your personal information

To exercise any of these rights, please contact JaneRitz using the details below.

Third-Party Websites

The JaneRitz website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of external websites. We encourage you to read the privacy policies of any website you visit before providing personal information.

Children’s Privacy

JaneRitz does not knowingly collect personal information directly from children.

If we become aware that personal information has been collected from a child without the appropriate parental or guardian consent where required by law, we will take reasonable steps to remove that information.

Changes to This Privacy Policy

JaneRitz may update this Privacy Policy from time to time to reflect changes in our business, website functionality or legal obligations.

The most recent version will always be published on this page. Please check this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact JaneRitz

If you have any questions about this Privacy Policy or how JaneRitz handles your personal information, please contact us.

JaneRitz Customer Support

Email: contact@janeritz.com

Thank you for trusting JaneRitz. We are committed to protecting your privacy and providing a secure, transparent and enjoyable online shopping experience.